Exchanges & Returns

All goods sold are final and non-exchangeable, except:

Please note returned goods must fulfil the following:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original packaging
  • Returned items must have no visible signs of wear or use

To initiate a return or exchange, please complete the following steps:

  1. Login to our online return portal using your email address and order ID
  2. Choose the products you wish to return or exchange from your order
  3. Print your prepaid shipping label that you will receive by email
  4. Send all items back to us using the label provided

Additional Information:

  • How long it takes to receive your refund, replacement product, or store credit
  • Any shipping fees the customer will need to pay
  • Any return restocking fees the customer will need to pay
  • How you handle lost or damaged returns
  • Contact information for your business if the customer has more questions